The Art of Improvement

The Art of Improvement

The Art of Improvement with Karen Clauss features weekly interviews with entrepreneurs and CEOS

 

Jon Hart Designs: Sharon Durham

Sharon Durham is the President at Jon Hart Design, the maker of quality hand crafted travel bags and luggage.  She is responsible for scaling the company’s manufacturing, sales and marketing. 

Durham joined Jon Hart Design from Rackspace Hosting where she led 7 years in Global Marketing as well as Customer Support Operations.  In her various roles, she had responsibility for scaling marketing programs globally and leading change-the-business initiatives including data science programs, customer churn mitigation and process improvement.

Prior to Rackspace, Durham served 13 years at AT&T where she held leadership positions in network operations, IT, corporate strategy, e-Commerce and marketing. Most notably, she served as the Chief of Staff to the CTO where she built and led the company’s technology council and was an inventor of ‘The Innovation Pipeline’, one of the worlds largest corporate crowdsourcing programs.

Durham holds a M.S. in telecommunications management from Oklahoma State University- Spears School of Business and a B.S. in sociology from Texas A&M University. She resides in San Antonio, Texas with her husband and three sons.

Check out Jon Hart Design Here


Sponsored Content

Sponsored Content

Â